IronDesk for vendors, wholesalers & OEMs

Give supply partners a structured, truthful portal from catalogue to fulfilment, return and settlement.

Manage SKU, compatibility, price, tax, availability and lead time with review before publishing.

See eligible offers from manual or job-originated procurement needs.

Track requested, ordered, dispatched, received, returned and reconciled quantities separately.

Recognise commissions and refunds from configured fulfilment rules, not order creation alone.

How the workflow connects

Each step stays visible, accountable and linked to the originating work record.

Start from the actor and the operational job to be done.

Do not create a parallel workflow that loses evidence, resources or money.

Unavailable provider, no-match, dispute and pending states remain actionable.

Use repeat work, reconciliation and support history to guide activation.

See how the operating model can be configured around your people, branches, policies and service promise.