Terms
Terms of service
Terms should explain the roles of IronDesk, agencies, services partners, consumers and partners, including acceptable use and operational responsibilities.
The owner must review identity, jurisdiction, commercial terms, marketplace rules, payments, cancellations, disputes and service limitations before activation.
Terms should make clear
- Agency responsibility for customer promises and policy setup
- Services Partner and partner engagement terms
- Evidence, verification, cancellation and dispute boundaries
- Commercial, tax and refund configuration
Owner review required
Legal entity, registration, address, tax identity, policy effective date, retention schedule and provider-specific disclosures should be supplied and reviewed before these pages are presented as approved terms.
Need a product or policy clarification?
See how the operating model can be configured around your people, branches, policies and service promise.
